Frequently Asked Question

1. What is an ATV?

An All-Terrain Vehicle (ATV), also known as a Quad Bike is a four wheel vehicle that travels on low-pressure tires, where the operator sits on a seat similar to a motorcycle and controls the steering using handlebars. The equipped with automatic gearboxes they are a complete breeze for everybody to ride.

2. What do I need to bring with me and what clothing should I wear?

Please wear clothing that you don’t mind getting dirty, please also wear closed shoes/trainers not open sandals or flip-flops, sunscreen is also recommended. Please, bring a change of clothes with you as we have onsite changing rooms, showers, towels and lockers available for you!

3. What safety riding gear do you provide?

We provide our customers with Helmet, boots

4. Do I need a drivers license to join in the tour?

We don’t require a driver's licence because we are riding off-road.

5. What is the minimum age of ATV riders and passengers?

The minimum age for ATV is 15 years old and the minimum age for passengers is 5 years old.

6. Do you provide an extra option for video or photo service?

Yes we have an option where you can rent the world's most versatile GoPro HD video camera and take home the SD card with its amazing video and photo footage with reasonable price.

7. Are Hotel Transfers included in the price?

Yes, the package we offer have the detail. Please,check the package we offer on the page!. In fact our prices are fully inclusive of all taxes with no hidden charges.

8. Do you provide pick up service from another as Kuta, Nusa Dua, Seminyak, Canggu, Legian, Sanur? and how long journey time to the ATV Base?

We can provide a pick up and drop off service from another area than Ubud. The minibus capacity is upto 12 people.The Journey time is approximately 1 hour to 1,5 hours minutes each way depending upon traffic.

9. Do you have any tours that are shorter or longer than 2 hours?

No, we don’t have any tours shorter or longer than the 2 hours. Our extensive experience the 2 hour tour time is optimal for maximum enjoyment.

10. What is the best time of year to ride on the ATV Adventure tour?

All year round is great to ride! In dry season there is no water water obstacles however this allows us to go higher up into the hills as the trails are less rutted out.

In rainy season we have loads of water obstacles and muddy swamps and even a small waterfall however the trails can be severely rutted out which limits us to go higher into the hills to reach their pinnacles.

11. Can we book online without paying a deposit?

Yes. In order to book a tour an online deposit is not necessary and the payment by cash on the spot.

12. Can you please give us a discount?

We have special discount for groups of more than 12 riders.

13. Can we pay the tour balance via credit card instead of cash onsite at the ATV Base?

We accept credit card.

14. If I pay for the tour online how long will it take to receive a confirmation with all the booking details?

You will usually receive a confirmation with all the booking details well within 24 hours however occasionally 48 hours is needed especially during tourist high season.

15. Is it possible for me to book a tour 24 hour before the tour date?

Yes, it is possible however the earlier you book the better in order to guarantee.

16. What are the prices to join in the Bali ATV Adventures Tour?

Prices depend upon which tour you choose. All price information is clearly shown on our website

17. What happens if we have a accident on the tour and the ATV has been damaged?

Our ATV is very safe to ride for everyone however accidents can occur and are usually caused by customers ignoring the instructions given in the pre tour safety briefing by our professional ATV guides. If our ATV has been damaged by the customer and parts need to be replaced we will replace your ATV with the support rider guide’s ATV and continue the tour.

18. What is your cancellation policy?

No cancelatin fee if cancel 1 day before the date booking. If you are over 10 minutes late for your hotel pick up time your tour will automatically be cancelled and you pay 50% from the price.

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Banjar Pengiyahan, Desa Payangan, Kecamatan Ubud,
Kabupaten Gianyar, Bali - Indonesia. 80572
Email :
Website :
WhatsApp : +62 812 4653 6592
Phone : +62 812 4653 6592
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